Welcome to use the products and services of Frigidairewater! This privacy policy aims to explain how we collect, use, store, share, and protect your personal information, helping you understand how your personal information is processed during your use of our products and services. Please read this privacy policy carefully. By using our products or services, you indicate that you have fully understood and consented to the contents of this policy.
I. How We Collect Your Personal Information
We collect your personal information only to the extent necessary to achieve the functions of our products and services, as follows:
- Registration and Account Information: When you register for a Frigidairewater account, we will collect the information you provide, such as your name, email address (e.g., [email protected] provided by you), password, etc., to create and manage your account and ensure the secure login and use of your account.
- Product Usage Information: During your use of Frigidairewater-related products, we will collect information such as device model, software version, operation logs, etc., in order to provide you with product function optimization, troubleshooting, and technical support services.
- Contact and Communication Information: When you contact us via email ([email protected]), such as for product information inquiries, problem feedback, or after-sales support, we will collect the relevant content in your email, your contact information, etc., to respond to your inquiries and solve your problems in a timely manner.
- Location Information: In some product and service scenarios, with your prior authorized consent, we may collect your location information to provide location-related services, such as providing appropriate product promotion information or localized services according to your region.
II. How We Use Your Personal Information
We will use the collected personal information for the following purposes:
- Providing and Maintaining Products and Services: Using your registration information for account management, optimizing product performance and functions based on product usage information, and providing you with support and services according to contact and communication information.
- Personalized Recommendations: Based on your usage habits, preferences, location information, etc., we will provide you with product recommendations and marketing information that better meet your needs. However, you can choose to refuse to receive such information at any time.
- Security Assurance: By analyzing your account activities and operation information, we can prevent, identify, and respond to security risks such as fraud and cyberattacks to ensure the security of your account and usage.
- Data Analysis and Research: Anonymizing and analyzing the collected information for product improvement, market research, and business decision-making to enhance the quality of our products and services.
III. How We Share, Transfer, and Disclose Your Personal Information
- Sharing: We will not share your personal information with any third parties, unless we obtain your explicit consent, or as required by laws and regulations, by mandatory requirements of judicial or administrative authorities, or when necessary cooperation with partners to achieve the functions of products and services (only sharing the information necessary for achieving the functions and requiring partners to comply with strict confidentiality obligations).
- Transfer: Without your consent, we will not transfer your personal information to any other company, organization, or individual. In the event of corporate mergers, acquisitions, or bankruptcy liquidation, if personal information transfer is involved, we will require the new company or organization holding your personal information to continue to fulfill the obligations of this privacy policy. If there are significant differences between the new privacy policy and this policy, we will inform you and seek your consent again.
- Disclosure: We will only disclose your personal information when required by law, to protect the legitimate rights and interests of us or others, or to enforce relevant service agreements, and we will notify you in advance as much as possible within a reasonable scope.
IV. How We Protect Your Personal Information
We attach great importance to the security of your personal information and have taken a series of reasonable and effective security technologies and management measures, including but not limited to data encryption, access control, regular security audits, etc., to prevent the leakage, damage, or loss of your personal information. At the same time, we conduct strict information security training for our employees and require them to abide by confidentiality obligations. In the event of a personal information leakage or other security incidents, we will immediately activate the emergency response plan, take remedial measures, and notify you of the relevant situation in a timely manner in accordance with the requirements of laws and regulations.
V. Your Rights
You have the following rights regarding your personal information:
- Right of Access: You have the right to log in to your account at any time to view and access your personal information.
- Right of Correction: If you find that the personal information we have collected and stored about you is incorrect, you can apply for correction through account settings or by contacting our customer service email ([email protected]).
- Right of Deletion: Under the conditions stipulated by laws and regulations, you have the right to request us to delete your personal information. You can send an email to [email protected] to submit a deletion request, and we will process it in a timely manner after verification.
- Right to Withdraw Consent: For matters for which you have authorized us to collect and use your personal information, you have the right to withdraw your consent at any time. However, withdrawing consent may affect the normal use of related products and services.
- Right to File a Complaint: If you have any questions or dissatisfaction with our handling of your personal information, you can send an email to [email protected] to provide feedback, and we will handle and respond to you in a timely manner.
VI. Protection of Minors’ Personal Information
We attach great importance to the protection of minors’ personal information. Our products and services are mainly targeted at adults. If you are a minor, it is recommended that you read this privacy policy accompanied by your parents or guardians, and be sure to obtain the consent and guidance of your parents or guardians before using our products and services and submitting personal information. If we find that we have collected the personal information of minors without the prior verified consent of their parents or legal guardians, we will delete the relevant data as soon as possible.
VII. Changes to the Privacy Policy
We may revise this privacy policy according to updates in laws and regulations, adjustments to products and services, or business development needs. The revised privacy policy will be published in a prominent position on our official website or product client, and the publication date will be the effective date. If you continue to use our products and services after the privacy policy is revised, it means that you have fully read, understood, and accepted the contents of the revised privacy policy. If you do not agree with the revised privacy policy, you should stop using our products and services.
VIII. How to Contact Us
If you have any questions, comments, or suggestions regarding this privacy policy or our handling of your personal information, you can contact us in the following ways:
- Company Name: Frigidairewater
- Email: [email protected]
We will process your email in a timely manner and reply to you within 15 working days.
Updated on 23rd, Jun, 2025