I. Core Commitment
Frigidairewater highly values the protection of users’ personal information privacy. We solemnly promise that without your explicit consent, we will not sell or share your personal information with any third parties. We may only provide relevant information in accordance with the law when required by legal provisions. Under all other circumstances, the security of your personal information will be fully safeguarded.
II. Principles of Information Collection and Use
(I) Collection Scope
We only collect the personal information necessary to provide you with high-quality products and services, specifically including:
- Basic identity information: Name, email address ([email protected]), etc., which are used for account creation, management, and necessary communication;
- Product usage information: Such as details of product usage, which help us understand your usage habits, thereby optimizing services and providing more tailored technical support.
(II) Usage Purposes
All collected personal information is only used for the following purposes:
- Account management: To ensure the secure login and use of your account and the normal operation of related functions;
- Technical support: To promptly respond to problems you encounter during product use and provide effective solutions;
- Service improvement: By analyzing usage data, continuously optimizing the quality of products and services to enhance your user experience.
III. Security Protection Measures
(I) Technical Protection
We adopt advanced security technical means to comprehensively protect the collected personal information. The specific measures include:
- Data encryption: Encrypt personal information during storage and transmission to prevent information leakage;
- Access control: Establish a strict permission management mechanism. Only authorized personnel have access to relevant information when performing their work duties;
- Regular security audits: Regularly conduct security inspections on systems and data to promptly identify and fix potential security vulnerabilities.
(II) Personnel Management
We conduct strict information security training for all employees and require them to sign confidentiality agreements to clarify their confidentiality responsibilities and obligations. Any act of violating confidentiality regulations will be severely dealt with to ensure that your personal information is properly protected during internal circulation.
IV. User Rights and Support
(I) User Rights
You have full rights over your personal information:
- Right to view: You have the right to view the personal information we have collected about you at any time;
- Right to update: If the information changes, you can update your personal information in a timely manner to ensure its accuracy;
- Right to delete: Under circumstances that comply with relevant regulations, you have the right to request us to delete your personal information.
(II) Contact Support
If you have any questions, concerns about personal information protection, or need to exercise the above rights, please contact us in the following way:
- Email: [email protected]
We will respond promptly and assist you in solving problems upon receiving your feedback to protect your legitimate rights and interests.
V. Continuous Supervision and Improvement
We will continuously pay attention to the latest requirements and technological developments in the field of data protection, and regularly review and optimize our personal information protection policies and measures. By continuously improving our own data protection system, we will earnestly fulfill our commitment not to sell or share your personal information and provide you with a safer and more reliable service environment.